We, at Pearl International, may collect personal details or information of our guests such as their Name, Gender, Age, Date of Birth, Purpose of Visit/stay, email addresses, Mobile Numbers, Nationality, Aadhaar Card, Passport details (if you are a NRI/ Foreigner) and some of the identification information as stipulated by Govt. of India and Ministry of Tourism as and when ordered.
We, at Pearl International, may also collect your previous stay details or where you are coming from or to where you are destined and your bank accounts and debit/credit card details for billing purpose.
Apart from above mentioned but not limited to, we collect only all essential and required personal information of our guests only with relevance to valuable purpose both online and offline.
When you provide details of the guest on their behalf incase when you do reservations for your friend / relative/colleague/neighbor, please ensure that you have the authority and valid consent from the party who is going to stay in our Hotel property.
We, Pearl International, will not be liable for any unauthorized information of any third party provided or submitted by others in any form without a valid consent from the guest who is going to stay in our hotel property.
We may use your personal information in following ways but not limited to below.
To complete your reservation process including duration of stay, type of stay, payment, etc.,
To provide you the travel itineraries if required from check-in time till check-out time.
To alert you about the reservation of stay with us and details thru your preferred mode – Text Message/email alert/Social Media Buzz/Call Alert/ Personal touch thru someone directly if your arrival is close by or as suggested by you personally with us.
To include you in our marketing campaigns database list of our business with your conscious consent. You may opt out of these campaigns or promotions or unsubscribe at any point in time as and when you feel like based on your own decision or as suggested by your influencers basis the wisdom/experience of your influencers or yourself.
To include you in our feedback campaigns or programs which are very imminent and highly imperative these days to counterfeit the competitions and to stay updated about latest technologies and customer’s varied expectations and likes and dislikes about the services we render to our guests irrespective of the pricing and number of days of stay with us in our hotel property.
To share your personal information to respective government authorities or legal bodies as and when required if there is any unavoidable or force majeure situations or etc. This will be completely per the constitutional laws of the country and legal bindings bound to be followed by any one before the law of the land subjected to prescribed conditions for any respected citizen of the country and to the NRI’s and to the foreigner ’s who have come here for some business/travel/ other personal purpose.
We adopt a set of standards and process derived internally by our team to use this information in a very secured way in order to organize, allocate your data, follow technical measures and leverage administrative measures to carefully protect and secure the data or complete information received from our guests. Please note we cannot guarantee you a compromise of your personal data or information as we strongly believe there is no 100% efficient system in this world. However, we will strive to secure, protect and maintain secrecy of your personal information to the best of our efforts. Incase if your feel skeptical or have experienced that your information shared with us are compromised at any point in time, you can very much “Write to us” directly to delete your records from our storage disks and we would be more than delighted to do so as we never and ever want to get our guests information compromised in any form or otherwise.
We, at Pearl International, do not collect any information from minors who are under the age group of 13 and if by oversight this happen and if found by us we immediately suppress the records and details of information collected by our online systems in complete automatically and perhaps sometimes by manual efforts as and when needed to avoid any unwanted situations.
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